Spirent Service Experience – Insights
<<< Back to Spirent Service Experience Independent Network & Device Performance Analysis From the Market LeaderHow does a mobile device—or network, or cloud-based app, or any other technology element of the subscriber experience—perform from the user perspective? How does it stack up against competitors?
There are many reasons to ask. And only one compelling answer: Spirent Insights, a sophisticated, proven program to deliver independent device and network performance analysis. Spirent has provided the world’s leading operators and OEMs with customised measurement and reporting to help meet research objectives, minimise network impact, improve products, optimise the subscriber experience, and build brands.
Applications
Mobile QoE
Spirent measures the perceived user experience of new devices or services—on dimensions such as voice quality, data performance, video quality, app performance, battery life and location accuracy—to predict real-world performance and acceptance.
Marketing Claims
Based on Spirent’s experience supporting major campaigns for clients worldwide, Insights provides verifiable, repeatable results of device or service performance. Tests are designed to achieve required statistical confidence to support desired claims, and can be subjected to independent audit.
New Service Deployment
Spirent has developed a body of expertise on new technologies—including LTE, VoLTE, HD-Voice, RCS, ePTT and others—by working with leading operators and OEMs. Spirent leverages this expertise to benchmark QoE of your new service against expectations in real-world conditions.
Cloud Control
Operators are contending with the impact of cloud-based apps on the subscriber experience and their own networks. Spirent offers a specific program to deliver user-level QoE as well as analysis of network interactions for top apps, allowing operators to gain control through increased visibility.
Insights testing is designed to approximate the user experience as closely as possible:
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Test Capabilities
SERVICE | TASKS | KPIs |
Voice | Mobile-mobile call Mobile-land call | MOS |
Call | Call set-up Call retention | Success rate |
Data | Upload / download Browsing / streaming | Throughput Latency Packet loss Jitter |
Video | Streaming Chat | MOS Freezes / impairs A / V sync IP transactions |
Applications | Start-up Search Play | Response time IP transactions |
Battery | By app or service, or multi-service By user profile | Power consumption Battery life |